Improvements in packaging and tracking technology have helped eCommerce become a global phenomenon. Online retailers everywhere from China to Lithuania are able to reach customers in the United States at the click of a button, making the internet a gateway to global markets as never before seen. But how is this phenomenon regulated to protect consumers? Here are just a few of the ways that end-users are protected as they experience shopping around the world.
While it may seem as though your package from Japan is coming in just like anything sent to you in the continental U.S., you may be surprised to realize that packages, especially from foreign countries, have certain regulations to pass through customs and make it to your front door. From APASS testing and customs screenings to regulations on what you can even put in an international package in the first place, governmental regulations are just one way to protect end consumers.
Tracking and Return Policies
Another way international shipping has dramatically changed in the last 20 years to protect consumers receiving international items is through the advancement of package tracking technology and the universalization of return policies. Almost any package can be tracked on a basic or even super-specific scale, depending on the delivery company, giving you peace of mind and helping you gauge whether the tracking is taking too long for that dress you need for your cousin’s wedding or that samurai sword you were hoping to gift your brother-in-law on Christmas. Return policies have also developed into an international phenomenon of their own, as most international retailers try to keep up with the standard by offering return policies on goods that were damaged or incorrectly sent within a certain time period after delivery.
However you receive your packaged goods, just remember that working through a third-party seller based in the U.S. will give your seller more stringent regulations to abide by, keeping you and your money safer than ever. Engaging in the international market of goods has never been easier, or more fulfilling.